A crowded Southwest flight was canceled because of a mechanical problem. A single gate agent was re-booking a long line of inconvenienced travelers.
Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, “I HAVE to be on this flight,”
The agent replied, “I’m sorry, sir. I’ll be happy to try to help you, but I’ve got to help these people first, and I’m sure we’ll be able to work something out.” Continue reading
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