Daily Archives: October 12, 2015

WORD OF THE WEEK: LISTEN

 

Portrait of mature businesswoman listening attentively to her boss explanations at meeting

Alan Smith tells a funny story about President Franklin Roosevelt, who often endured long receiving lines at the White House. He complained that no one really paid any attention to what was said.

One day, during a reception, he decided to try an experiment. To each person who came down the line and shook his hand, he murmured, “I murdered my grandmother this morning.” The guests responded with phrases like, “Marvelous! Keep up the good work. We are proud of you. God bless you, sir.” Continue reading

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