I’m writing this post at 33,000 feet onboard a Southwest jet on the way to Philadelphia.
Southwest prides themselves on being a fun and friendly airline with low fares. And, of course, bags fly free. They also have a culture that promotes working together as a team. Think of all the people necessary to get us from Tampa to Philly. Besides pilots, flight engineers and flight attendants are the baggage handlers, ticket agents, and customer service reps. And many others behind the scenes working in offices to ensure everything runs smoothly. Continue reading