I occasionally eat at a Wendy’s for lunch. It’s close to my office. I like their burger better than other chains. Plus they give me free drinks! But I’m often reminded of their founder, the late Dave Thomas. Remember his commercials? He was affable. Humble. And just down-to-earth.
Once Thomas was asked what made him so successful. His answer? “My MBA!” But he didn’t mean a graduate degree in business education. He called it a “mop and bucket attitude.” For him no task was too menial. He simply rolled up his sleeves and joined in to get the job done. Great leaders are like that. Continue reading